The Event Community Solution

Terms and Conditions:

Revision date: February 19, 2014

1. General Terms and Conditions:

Welcome to the Pickevent website. These terms of use (together with the documents referred to in it and our Privacy Policy) govern your use of the website www.pickevent.com (or any of our other websites including our various top-level domains as well as various sub-domains and aliases of these domains) (collectively our ‘Website’) whether as a website visitor (‘User’) or as a registered user of our Services (‘Customer’) and sets out the agreement that operates between you and us (‘The Terms of Use’). These Terms of Use set out the rights and obligations of all Users and Customers (‘you, your’) and those of Pick Event Ltd (‘us, our, we’) in relation to your use of our Website.

Please read these Terms of Use and our Privacy Policy carefully before you start to use our Website. By accessing and/or using our Website, you indicate that you accept these Terms of Use and our Privacy Policy and that you agree to abide by them. If you do not agree to these Terms of Use and our Privacy Policy, please refrain from using our Website.

Additionally, if you register as a Customer of our Services you will also be required to abide by our Subscription Agreement.

Information About Us

www.pickevent.com is a website operated by Pick Event Limited (‘we’). We are registered in England under company number 08219885 and have our registered office at 47 Dean Street, London, W1D 5BE. Our VAT number is 150411755 .

Accessing our Website

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Website, or our entire Website, to Users and/or our Customers.

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures (‘Login Details’), you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any Login Details, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use. If you have any concerns about your Login Details or you think they have been misused, you should contact hello@pickevent.com immediately to let us know.

You are responsible for making all arrangements necessary to gain access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use, and that they comply with them.

Intellectual Property Rights

Intellectual Property Rights means patents, rights to inventions, know-how, copyright and related rights, moral rights, trademarks and service marks, trade names and domain names, rights in get-up, rights to goodwill or to sue for passing off or unfair competition, rights in design, rights in computer software, database rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. We are the owner or the licensee of all Intellectual Property Rights in our Website, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

In respect of all material and content that you submit to or post on our Website (your ‘Contributions’), you grant us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our Website (excluding your Contributions) in any way except for your own personal, non-commercial use.

You must not use any part of the materials on our Website for commercial purposes without obtaining a license to do so from us or our licensors.

Our Website Changes Regularly

We aim to update our Website regularly, and may change the content at any time. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

We have taken every care in the preparation of our Website. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Website. If we are informed of any inaccuracies on our Website we will attempt to correct this as soon as we reasonably can.

The material displayed on our Website is provided on an ‘as is’ basis without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

(a) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

(b) Any liability for any direct, indirect or consequential loss or damage incurred by any User and/or Customer in connection with our Website or in connection with the use, access, inability to use or access, or results of the use or access of our Website, any third party websites linked to it (in particular our publisher network) and any materials posted on it and/or such third party websites, including:

(i) loss of income or revenue;

(ii) loss of business;

(iii) loss of profits or contracts;

(iv) loss of anticipated savings;

(v) loss of data;

(vi) loss of goodwill;

(vii) wasted management or office time; and

(viii) for any other loss of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

(c) This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About you and your Visits to our Website

We process information about you in accordance with our Privacy Policy. This is described in more detail in our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate and that you have the consent of all those whose personal data have been disclosed, for such processing of their personal data.

Uploading Material to our Website

Whenever you make use of a feature that allows you to upload material to our Website, or to make contact with other Users of our Website, you must comply with all applicable laws and our Content Standards. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their Intellectual Property Rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other User of our Website.

We have the right to remove Contributions you make on our Website if, in our opinion, such material does not comply with our Content Standards.

Viruses, Hacking and other Offences

You must not misuse our Website by knowingly introducing anything or any device (including any software, code, file or program) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, Trojan horses, viruses, logic bombs, time-bombs, keystroke loggers, spyware, adware and other similar things or devices.

You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you may commit a criminal offence and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

Prohibited Uses

You may use our Website only for lawful purpose. You may not use our Website:

(a) In any way that breaches any applicable local, national or international law or regulation;

(b) In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(d) To send, upload, download, use, re-use or knowingly receive any material which does not comply with our Content Standards (see section 13 below);

(e) To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);

(f) To transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

(a) Not to produce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of these Terms of Use.

(b) Not to access without authority, interfere with, damage or disrupt:

(i) any part of our Website;

(ii) any equipment or network on which our Website is stored;

(iii) any software used in the provision of our Website; or

(iv) any equipment or network or software owned or used by any third party.

Offline Conduct

Although we cannot monitor your conduct off our Website, it is also a violation of these Terms of Use to use any information obtained from our Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any person without their prior explicit consent.

Interactive Services

We may from time to time provide interactive services on our Website, including, without limitation, blogs, bulletin boards, chat rooms (collectively ‘Interactive Services’). Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for Users (and in particular, for children) from third parties when they use any Interactive Service provided on our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a User in contravention of our Content Standards, whether the service is moderated or not.

Content Standards

These content standards apply to any and all material which you contribute to our Website (‘Contributions’), and to any interactive services associated with them (‘Content Standards’).

You must comply with the spirit of the following Content Standards as well as the letter. The Content Standards apply to each part of any Contribution as well as to its whole.

Contributions must:

(a) be accurate (where they state facts);

(b) be genuinely held (where they state opinions);

Contributions must not:

(a) Contain any material which is defamatory of any person;

(b) Contain any material which is obscene, offensive, hateful or inflammatory;

(d) Promote violence;

(e) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(f) Infringe any copyright, database right or trade mark of any other person;

(g) Be likely to deceive any person;

(h) Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

(i) Promote any illegal activity;

(j) Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

(k) Be likely to harass, upset, embarrass, alarm, or annoy any other person.

(l) Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

(m) Give the impression that they emanate from us, if this is not the case;

(n) Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Linking to our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the Content Standards (see section 13 above).

If you wish to make any use of material on our Website other than that set out above, please address your request to hello@pickevent.com

Links from our Website

Where our Website contains links to other websites (in particular to our publisher network) and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of these Terms of Use and/ or our Subscription Agreement (collectively ‘Global Terms of Use’) by your use of our Website. When a breach of these Terms of Use has occurred, we may take such action as we deem appropriate.

Failure to comply with the Global Terms of Use constitutes a material breach of the terms upon which you are permitted to use our Website, and may result in our taking all or any of the following actions:

(a) Immediate, temporary or permanent withdrawal of your right to use our Website;

(b) Immediate, temporary or permanent removal of any posting or material uploaded by you to our Website;

(d) Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

(e) Further legal action against you;

(f) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of the Global Terms of Use. The responses described in the Global Terms of Use are not limited, and we may take any other action we reasonably deem appropriate.

Indemnity

You agree to indemnify us and keep us indemnified (including our directors, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of our Website or a breach by you of any of these Terms of Use.

In the event that your Contributions infringe any rights of any third party, you shall, at your wn expense and at our discretion, either obtain the right to use such Contribution or render such Contribution free of any infringement.

Trade Marks

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are legally binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our Website.

If we fail to insist upon strict performance of any of your obligations under any of these Terms of Use, or if we fail to exercise any of these rights or remedies to which we are entitled under these Terms of Use, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance of such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

If any term, condition or provision (or part thereof) of these Terms of Use are determined by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal to any extent, such term, condition or provision (or part thereof) will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Variations

Waiver

Severability

Entire Agreement

The terms of the Privacy Policy posted on our Website are incorporate by reference herein.

These Terms of Use, our Privacy Policy and any other terms accepted by you in connection with your use of our Website represent the entire agreement and understanding between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing, relating to the subject matter they cover.

Both you and us acknowledge that neither you nor us has relied on any representation, undertaking, assurance, statement, representation, warrant or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these Terms of Use.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country.

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Relationship to other Agreements

These Terms of Use apply in addition to (and not in lieu of) the Pick Event Ltd Subscription agreement. If you entered into one or more Booking Forms for our Service, these Terms of Use apply in addition (and not in lieu of) the Subscription Agreement.

Your Concerns

If you have any concerns about material which appears on our Website, please contact hello@pickevent.com .

2. Ticketing Terms and Conditions:

In these Ticketing terms and conditions ‘Pickevent’ " refers to Pickevent Limited. Pickevent sells all tickets as an agent on behalf of the organisers, Event Organisers, speakers, venues or producers of an event (referred to as a lsquo;Event Organiser’) on these terms and conditions and subject to any other terms, conditions or rules applicable to that event.

Purchasing tickets

Tickets you purchase are for personal use. Except as the may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle Pickevent or the Event Organiser to cancel the tickets without prior notification, refund, compensation or liability.

In addition to the ticket price your order may require payment of a booking fee per ticket, transaction fees per order and/or other supplementary fees which may apply to the event. Those fees are not refundable except as set out in paragraphs 3, 4, 6, 10, 14, 19 and 33 below.

If you order or buy more tickets than the maximum permitted per person, per card or per household, we may cancel all of the order or tickets, in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid.

To prevent fraud and protect Pickevent and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can verify your purchase. If we suspect fraud we may cancel any order or tickets.

You must inform Pickevent of any change of email address, both before and after receipt of the tickets. Our contact details are below. Our preferred method to contact you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder.

An order for tickets is not complete until accepted by us. We try to ensure all prices are accurate but errors may occur. If we discover an error in the price of tickets you have ordered we will inform you as soon as possible and we may either cancel the order (in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid) or give you the option of confirming your order at the correct price.

Delivery and collection

Tickets will be sent to you by email or you can download directly from the website.

We cannot usually specify the dates on which you will receive tickets. If you do not inform us of the non-receipt of tickets within a reasonable time (in any event at least 72 hours before the event) we will have no liability to you.

Always check your tickets upon receipt and advise us promptly of any errors. Mistakes when ordering cannot always be corrected and any corrections are discretionary.

Cancellation Rights and Refunds

Tickets cannot be transferred, exchanged or refunded once purchased other than for the reasons set out in these terms and conditions.

Cancellation, change or postponement of an event

Decisions to change or cancel events are the responsibility of the Event Organiser. Pickevent cannot guarantee to inform you of any change or cancellation of any event or be held responsible for refunds or for any resulting costs you may incur for travel, accommodation, any other related goods or service or other compensation.

You should always check that an event is going ahead at the scheduled date, time and venue.

If an Event Organiser cancels an event or makes significant changes to the venue, date, schedule time or/and any other changes, they should notify you through the message system and make the appropriate modification through the website. Pickevent will try to inform you if there is a major change. You will usually be contacted by email.

If an event is rescheduled, changed or moved, the Event Organiser will usually give you the option of either retaining or exchanging your tickets for the new date/location, or alternatively claiming a refund. If an event is cancelled by the Event Organiser you will normally be offered a refund. Please note that the Booking Fee and any Transaction Fees are not refundable in these circumstances.

Refunds

If for any reason you are entitled to a refund, you should know:

Any refund will usually be paid using the same method you used to buy the tickets within 30 days of the original date of the event.

For more information about refunds please contact our customer service page.

No refunds will be offered under any circumstances if you fail to comply with the all terms and conditions applicable to those tickets, the venue or the event (see paragraph 24 below).

Attending an event

Events are not the responsibility of Pickevent. Pickevent does not organise events and has no responsibility whatsoever for any loss or damage of any kind suffered at or in connection with any event (including loss, damage or theft any personal property at an event).

Admission to an event is at all times subject to any terms, conditions or rules of the Event Organiser and the venue operator. If you breach those terms, conditions or rules then the Event Organiser or venue operator may refuse admission or require you or other ticket holders to leave the venue.

Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event). The venue or the Event Organiser will have rights to refuse admission or eject you in certain circumstances and these are likely to include if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video or photographic recordings. There will often also be rules restricting or preventing the admission of latecomers.

Pickevent will highlight any terms, conditions or rules relating to the event of which it is aware and which it considers particularly significant, onerous or unusual. Information on where you can find full details of relevant terms, conditions or rules will be available from the Event Organiser or venue operator via the box office or their website or during the online booking process.

Before you finalise your booking, please read all the information that applies to the event and/or ticket. If you or any member of your party has particular requirements please raise these when booking and we will endeavour to address your query. There can be no guarantee that requirements can be met if notified at the event.

When you receive your tickets check the details carefully.

Specific seats may be allocated to you at the time of booking, but the Event Organiser should notify you about this.