Discover how to structure & design your website around your users' needs from leading UX experts! Webcredible is a user experience agency and have trained 8000+ people across 2000 organizations around the world.

Our hands-on user research & information architecture training is fantastic - small class sizes, highly interactive and taught by experts.

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What you'll learn on the 2-day user research & IA course

Learn how to organize information and content based on customer behavior. You'll work through all the stages of a comprehensive user-centered design process to become familiar with every step, leading to robust site and page structures.

The user research & IA course topics are:

• What is information architecture
• A user-centered design process
• User research techniques including interviews, focus groups, surveys, ethnography, diary studies, content inventories, card sorting and tree testing
• Analysing & communicating research with personas
• Using research to create content and information architecture including site maps, navigation and page template layout
• Validation and evaluation methods

Who is the user research & IA course for? 

This course is particularly suitable if you are:

• A web owner, content editor, digital project manager, visual designer, front-end web developer or a manager of marketing and digital platform
• Looking for an entry level course into the practical implementation of user experience and structuring your website or digital platform
• Wanting to refresh your knowledge or intrigued by information architecture
• Interested in signing up for our interaction design & prototyping course and need a good overview of the user-centered design process before signing up for it.