FAQ

All-in-one Event Website, Registration, App and Community Solution

Your White Label event website, registration, app and community solution
Can I only use one or few Pickevent services and keep then my own website or current registration solution?

White Label Admin Control Panel

White Label Admin Control Panel
White Label Admin Panel Home Tab
White Label Admin Panel Users Tab
White Label Admin Panel Events Tab

User Basics

Sign up
Log in
Log out
Main Menu
Edit Profile
Account Settings and Notifications
Your Profile

Event Website

How to create an event?
How can I copy an event?
How to access my event dashboard?
How can I customise my event website (modules, fonts,…)?
What event modules are available?
How can I edit the modules shown on my event website and private event networking area?
How do I embed the Tickets, “Register” button, my Events Calendar or the Networking Platform on my own event website?
How do I cancel an event?
How can I see how the website looks or test the registration process?

Private Event Networking Area

What is the difference between the Event Website and the Private Event Networking Area?
Can registered attendees send meeting requests?
What is the difference between the Private Event Networking Area and my Community/s?

Registration & Ticketing

How can I modify a ticket?
Can an attendee modify their own ticket?
My ticket dashboard
How can I download the Attendee List?
Can I register an attendee manually?
Can I generate badges?
What are the ticketing fees?
When will I get paid?
Advance promo codes solution
What currencies are available?
How can I set up different type of tickets?
Can I create tickets within a free event?
How can I do a refund?
Can I change a ticket price?
Where can I add promo codes?
Is it possible to have multiple attendees under the same email address?
Someone tell you that they registered but they are not on the attendee list?
Someone tell you that they registered but they didn’t receive the confirmation email/ticket?

Emailing Solution

What are my email options?

Mobile App, Event App and Multi-Event App

What are my Mobile options?
100% downloads!?

How to Promote an Event & Increase Audience Engagement?

Before the event ideas
During the Event ideas
After the event ideas

Onsite Check-In Web App

Onsite check-in web app

How to Build my Community/s?

How to start a community?
Shall I create one or more communities? How to grow it?
How do I remove a specific user from my community?
What does a private community imply?

Event and Community Analytics

What event & community analytics will I get?

Upcoming Advance Features

What is coming?

General, Upgrades and Customisations

Does Pickevent integrate with other registration solutions, CRM softwares (Salesforce), etc?
Data ownership
Customer support
Upgrades
Does pickevent have API Access to integrate with other solutions?

Our Products

What is the Attendee User Journey?
Your corporate website sync with each of your events
Event Websites
Networking & Community/s
Event App
Registration & Ticketing
Advanced Analytics
Integrations
Booking per session

1-2-1

Can I resend invitation to an attendee ?
If an attendee sends some meeting options to another attendee but this other attendee cannot make it to any of those options, how can he propose another time slot that gets registered immediately? Will they have to cancel the meeting and set it up from the beginning?

Any questions?

FAQ

All-in-one Event Website, Registration, App and Community Solution

White Label Admin Control Panel

User Basics

Event Website

Private Event Networking Area

Registration & Ticketing

Emailing Solution

Mobile App, Event App and Multi-Event App

How to Promote an Event & Increase Audience Engagement?

Onsite Check-In Web App

How to Build my Community/s?

Event and Community Analytics

Upcoming Advance Features

General, Upgrades and Customisations

Our Products

1-2-1